Touchscreen Tech for Healthcare Workers with Elo’s Katharine Cummings
We talk a lot about touchscreen technology in healthcare as it relates to patient experience, but the staff, clinicians, and caregivers like modern touch technology, too! Elo’s Director of Healthcare (and former clinician herself) Katharine Cummings joins the pod to explain how touchscreens create efficiencies. How does the customer-facing stuff (check-in, wayfinding, etc…) benefit staff? Why would healthcare workers prefer touch technology over traditional computers or devices? Where else are touchscreens used in medical facilities outside of clinical work?